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SMS Logs

The SMS Logs report tracks the SMS messages your academy sent, with delivery counts per broadcast and a drill-down to each recipient. It sits under Analytics → Notification Logs.

Open the report

Go to Analytics → Notification Logs and open SMS Logs.

The message list

The main view lists SMS broadcasts, one row per message sent, with:

  • Time
  • Message: a preview of the text.
  • Total Recipients
  • Delivered, Failed, Pending, Rejected: delivery counts.
  • SMS Used: the SMS credits consumed.
  • Export Report: export that message's delivery detail.

Choose a date range from the presets: Today, last 30 days, last 60 days, last 3 months, last 6 months, or fiscal year.

Drill down to recipients

Click a message row to open its recipient detail, one row per recipient, with:

  • Receiver Name and Mobile
  • Status: the delivery state for that recipient.
  • Delivered on
  • View Message: open the full message text.

Recipient delivery statuses

  • Pending: not yet delivered.
  • Delivered: reached the recipient.
  • Failed: could not be delivered.
  • Rejected: rejected by the carrier or gateway.
  • Blocked: blocked.

Export

  • From the list, export the SMS report for the selected date range.
  • From a message, use Export on its row (or the detail view) to export that message's per-recipient delivery report.

Use the per-message counts (Failed, Rejected) to spot a bad send at a glance, then drill in to see exactly which numbers failed and why.

Updated 3 months ago

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