SMS Logs
The SMS Logs report tracks the SMS messages your academy sent, with delivery counts per broadcast and a drill-down to each recipient. It sits under Analytics → Notification Logs.
Open the report
Go to Analytics → Notification Logs and open SMS Logs.
The message list
The main view lists SMS broadcasts, one row per message sent, with:
- Time
- Message: a preview of the text.
- Total Recipients
- Delivered, Failed, Pending, Rejected: delivery counts.
- SMS Used: the SMS credits consumed.
- Export Report: export that message's delivery detail.
Choose a date range from the presets: Today, last 30 days, last 60 days, last 3 months, last 6 months, or fiscal year.
Drill down to recipients
Click a message row to open its recipient detail, one row per recipient, with:
- Receiver Name and Mobile
- Status: the delivery state for that recipient.
- Delivered on
- View Message: open the full message text.
Recipient delivery statuses
- Pending: not yet delivered.
- Delivered: reached the recipient.
- Failed: could not be delivered.
- Rejected: rejected by the carrier or gateway.
- Blocked: blocked.
Export
- From the list, export the SMS report for the selected date range.
- From a message, use Export on its row (or the detail view) to export that message's per-recipient delivery report.
Use the per-message counts (Failed, Rejected) to spot a bad send at a glance, then drill in to see exactly which numbers failed and why.