Creating a Promo Code
Creating a promo code is a two-step process: Basic Details and Discount Configuration. This article covers step 1. The discount setup is covered next.
Start creating
Go to Marketing → Promo Codes and click Create Promo Code. A drawer opens on Basic Details.
Code Type
Choose the type:
- Multiple Use: one code many learners can use repeatedly.
- Single Use: one-time codes generated in bulk.
The Code Type and the code itself are locked after creation. They are read-only when editing, so choose the type and code carefully. To change them, create a new code.
Enter the code
Multiple Use: enter the Code Text, up to 30 characters, using letters, numbers, and underscores only (no spaces or other special characters).
Single Use: enter a Code Prefix and the Number of Codes to generate. The platform creates that many unique codes, each beginning with your prefix.
Description and dates
- Description (required): a short note, up to 150 characters.
- Start date (required): when the code becomes valid.
- Expiry Date (required): when it stops working. It cannot be before the start date, and it is disabled until you pick a start date.
Options for multiple-use codes
These extra settings appear only for Multiple Use codes:
Display Options: choose where the code is shown to learners:
- Show on Website
- Show on App
Limit Usage: cap how often the code can be used:
- System wide: turn on and set the total number of redemptions allowed across all learners.
- User wide: turn on and set how many times each learner can redeem it.
If you set both limits, the system-wide limit must be greater than or equal to the per-user limit, or you will see a validation error.
Expire Visibility: show the expiry date on checkout when the code is visible.
Continue
Click Proceed to move to Discount Configuration.
What's next
Continue to Configuring the Discount.